Managed IT Services that just work —
so you can run your business.
Proactive monitoring, Microsoft 365, cybersecurity, backup and on-call support for NZ small businesses — one local team, fixed monthly pricing, no surprises.
Everything covered, grouped the way you think
Your 19 services, organised into five simple areas — monitor, protect, support, back up, and advise.
Monitor & Maintain
- 24/7/365 system health monitoring
- Automated patch management
- Network health maintenance
- Comprehensive IT reporting
Protect
- Advanced security & EDR suite
- Email & web protection
- Microsoft 365 security controls
- Risk assessment
Support
- Remote & phone support
- On-site technical support
- Proactive IT support
- Customised IT training
Back Up & Recover
- Secure NAS/SAN backup
- Hybrid local & cloud backup
- Backup & recovery risk checks
Advise & Optimise
- Strategic IT consulting
- Quarterly performance review
- Microsoft licensing management
- Third-party vendor management
Not sure what you need?
- We review your setup and recommend the right mix — no jargon, no overselling.
Need a one-off fix rather than ongoing cover? We also handle computer & laptop repairs for businesses and homes.
Security chosen around your business — not a supplier list
We review your devices, Microsoft 365, email risk, backup coverage and budget, then recommend the right stack. Some need simple endpoint protection; others need stronger detection, M365 controls or managed response. For teams that need it, we deploy and manage ESET business security.
Security stack review
Current antivirus, endpoint, email security, M365 controls, backup and device risk — checked before we change anything.
Fit-for-purpose protection
Recommended on risk, business size, support needs, compliance and budget — not a one-size product push.
Managed protection
Setup, licence review, monitoring, renewals and staff guidance as part of your managed IT.
Our approach — device lifecycle management
A clear path from “what’s going on?” to a fully optimised, reported-on environment.
Assess
Analyse your current situation; report issues & actions.
On-board
Initial fixes, projects and remediation to stabilise.
Manage
Ongoing monitoring & maintenance to stay optimised.
Protect
Best-practice security & backup management.
Optimise
Automation spots, reports and fixes issues in real time.
Report
Consistent reporting on management and results.
Transparent per-device pricing
Pick only what you need, or let us bundle it. All prices in NZD. Mix and match — most clients start with monitoring + patching.
| Service | From | Bundle / offer |
|---|---|---|
| 24/7 System Health Monitoring | $15 /device/mo | + Patch Management = $20/device |
| Automated Patch Management | $10 /device/mo | — |
| Remote IT Support | $10 /device/mo | $45/mo for up to 5 devices |
| On-Site Technical Support | $100 /hour | 5-hour pack: $450 |
| Network Health Maintenance | $20 /device/mo | Includes biannual health report |
| Secure NAS/SAN Backup | $25 /device/mo | Free initial configuration |
| Hybrid Local & Cloud Backup | $30 /device/mo | + NAS/SAN Backup = $50/device |
| Advanced Security Suite (EDR) | $12 /device/mo | Trial period for new clients |
| Email Protection | $5 /user/mo | Bundle with Web Security |
| Web Security Solutions | $6 /user/mo | Bundle with Email Protection |
| Microsoft Licensing Management | $8 /user/mo | Depends on package |
| Comprehensive Risk Assessment | $35 /device/mo | 50% off initial assessment |
| Comprehensive IT Reporting | $5 wk / $15 mo / $50 yr | Free monthly reporting for new clients |
| Quarterly IT Performance Review | $35 /device/qtr | 50% off first review |
| Strategic IT Consulting | $120 /hour | First hour $80 for new clients |
| Customised IT Training | $75 /user/session | Bulk session discounts |
| Third-Party Vendor Management | $25 /vendor/mo | — |
Prefer a single all-in monthly plan? See our bundled Plans & Pricing — or let us build one around your device count.
Brands we service & partner with
From the antivirus we’re authorised to sell to the laptops we fix every week — we work across the brands New Zealand businesses actually run.
Microsoft 365
We are authorised partners of ESET, Microsoft, HP, Seagate, Acronis and Malwarebytes. All other brand names and logos shown are the property of their respective owners and are displayed to indicate the hardware we service; no affiliation or endorsement is implied.
Why businesses choose Dignity
A local partner that acts like your in-house IT team.
Local & responsive
NZ-based team you can actually reach — phone, remote or on-site.
Security-first
Data protection, M365 hardening and compliance baked into every plan.
Proactive, not reactive
We catch and fix issues before they stop your business.
No surprises
Clear per-device pricing and honest advice — never an oversell.
Start with a free consultation
Book a complimentary 30-minute IT review — we’ll map your risks and what a managed plan would look like.