Managed IT that just works — so you can run your business.
Proactive monitoring, Microsoft 365, cybersecurity, backup and on-call support for New Zealand small businesses — on clear, fixed monthly pricing from a local Paraparaumu team.
A local partner that acts like your in-house IT team — we monitor, maintain, protect and support your technology, so your people can just get on with work.
- One predictable per-device monthly cost — no surprise call-out bills
- Problems caught and fixed early, before they slow you down
- One local number for every device, user and question
- Security, backups and updates handled in the background
Everything covered, grouped the way you think.
Pick the pieces you need, or let us recommend a mix. No jargon, no overselling.
Monitor & Maintain
- 24/7/365 system health monitoring
- Automated patch management
- Network health maintenance
- Comprehensive IT reporting
Protect
- Advanced security & EDR suite
- Email & web protection
- Microsoft 365 security controls
- Comprehensive risk assessment
Support
- Remote & phone support
- On-site technical support
- Proactive IT support
- Customised IT training
Back Up & Recover
- Secure NAS/SAN backup
- Hybrid local & cloud backup
- Backup & recovery risk checks
Advise & Optimise
- Strategic IT consulting
- Quarterly performance review
- Microsoft licensing management
- Third-party vendor management
Not sure what you need?
We’ll review your setup and recommend a mix that fits — without the jargon or the overselling.
Request a review
Security chosen around your business — not a supplier list.
- Security stack review
We check your current antivirus, endpoint, email, Microsoft 365 controls, backup and device risk before anything changes. - Fit-for-purpose protection
Recommendations based on your real risk, size, support needs, compliance and budget — not whatever we happen to resell. - Managed protection
Setup, licence review, monitoring, renewals and staff guidance, all handled for you.
Infrastructure managed locally.
This is our own managed rack — switching, NAS backups and monitored networking, maintained hands-on from Paraparaumu. Whether your server lives in your office or with us, it’s looked after by people you can actually visit, not a faceless data centre on the other side of the world.
How we take IT off your plate.
Assess
Analyse your current setup and report the issues and actions.
On-board
Initial fixes, projects and remediation to stabilise things.
Manage
Ongoing monitoring and day-to-day maintenance.
Protect
Best-practice security and backup, managed for you.
Optimise
Automation, reporting and real-time issue fixes.
Report
Clear, consistent reporting on what we manage and the results.
No mystery quotes. Real numbers.
All prices in NZD. Most clients start with monitoring plus patching, then add what they need.
| Service | Price | Bundle / offer |
|---|---|---|
| Monitor & Maintain | ||
| 24/7 System Health Monitoring | $15 / device / mo | + Patch Management = $20 / device |
| Automated Patch Management | $10 / device / mo | |
| Network Health Maintenance | $20 / device / mo | Includes biannual health report |
| Comprehensive IT Reporting | $15 / mo | $5/wk or $50/yr · free monthly for new clients |
| Protect | ||
| Advanced Security Suite (EDR) | $12 / device / mo | Trial period for new clients |
| Email Protection | $5 / user / mo | Bundle with Web Security |
| Web Security Solutions | $6 / user / mo | Bundle with Email Protection |
| Comprehensive Risk Assessment | $35 / device / mo | 50% off initial assessment |
| Support | ||
| Remote IT Support | $10 / device / mo | $45/mo for up to 5 devices |
| On-Site Technical Support | $100 / hour | 5-hour pack: $450 |
| Customised IT Training | $75 / user / session | Bulk session discounts |
| Back Up & Recover | ||
| Secure NAS/SAN Backup | $25 / device / mo | Free initial configuration |
| Hybrid Local & Cloud Backup | $30 / device / mo | + NAS/SAN Backup = $50 / device |
| Advise & Optimise | ||
| Strategic IT Consulting | $120 / hour | First hour $80 for new clients |
| Quarterly IT Performance Review | $35 / device / qtr | 50% off first review |
| Microsoft Licensing Management | $8 / user / mo | Depends on package |
| Third-Party Vendor Management | $25 / vendor / mo | |
Prefer one simple all-in number? See our bundled monthly plans on Plans & Pricing →
A local partner that acts like your in-house IT team.
Local & responsive
An NZ-based team you reach by phone, remotely or on-site — never an overseas call centre.
Security-first
Data protection, Microsoft 365 hardening and compliance built into every plan.
Proactive, not reactive
We catch and fix issues early — before they become your problem.
No surprises
Clear per-device pricing and honest advice, every time.
Brands we service: Dell · Lenovo · Apple · ASUS · Acer · IBM · MSI · Toshiba · Samsung · LG
All third-party brand names and logos are the property of their respective owners. Their use here indicates the brands we service and does not imply affiliation or endorsement.
Managed IT, answered.
How does per-device pricing work?
You pay a set monthly price for each device or user we look after, for the services you choose — so your bill is predictable and scales as your team grows or shrinks. Most clients start with monitoring plus patching at $20/device and add from there.
Do I have to take every service?
No. Pick only what you need, or let us review your setup and recommend a sensible mix. There’s no overselling — if you don’t need something, we’ll tell you.
Can you work with our existing systems?
Yes. We assess what you already run, keep what’s working, and only change what needs changing. We service all the major brands and manage Microsoft 365, backups and security around your current setup.
How fast do you respond?
Your systems are monitored 24/7/365, so many issues are fixed before you notice. Urgent tickets are typically picked up within about 15 minutes during business hours, remotely or on-site.
Is there a lock-in contract?
We keep it simple and flexible — scale up or down as your business changes. Talk to us about the arrangement that suits you; we’d rather earn the relationship than trap you in it.
Start with a free consultation.
A complimentary 30-minute IT review to map your risks and outline a managed plan that fits — no obligation.